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Privacy Policy

363ph Privacy Policy – How We Handle Your Personal Data

We take your privacy seriously. This Policy explains what personal data 363ph collects, why we collect it, how we use it, and what rights you have over your information.

Last updated: January 2026
Quick Summary

Privacy at 363ph — The Key Points

This summary does not replace the full Privacy Policy below — it just highlights what most players want to know straight away.

What Data We Collect

We collect personal information you provide when registering and completing KYC — name, date of birth, contact details, and government ID documents. We also collect account activity data, transaction records, and standard technical data like IP address and browser type.

Why We Use It

Your data is used to operate your account, process deposits and withdrawals in PHP, verify your identity, detect fraud, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties for their marketing purposes.

How We Protect It

All data transmitted between your device and 363ph is protected by SSL encryption — the same standard used by Philippine online banking portals. Access to personal account data is restricted internally to authorised personnel only.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyse how players use the platform. You can manage cookie preferences through your browser settings, though some features may not work fully if certain cookies are disabled.

Your Rights Over Your Data

You have the right to access, correct, and in some cases request deletion of your personal data. You may also raise concerns about how your data has been handled. Contact player support through your account to exercise any of these rights.

How Long We Keep It

Account and transaction data is retained for as long as your account is active and for a defined period after account closure, as required by applicable legal and financial obligations. Data is securely deleted or anonymised once the retention period expires.

Contents

  1. Introduction
  2. Data We Collect
  3. How We Use Your Data
  4. Sharing Your Data
  5. Data Security
  6. Cookies
  7. Data Retention
  8. Your Rights
  9. Minors
  10. Policy Updates
  11. Contact

1 Introduction

363ph ("we", "us", "our") operates the online gaming platform at 363ph.vu and is committed to protecting the privacy of all registered players. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the 363ph platform, and what choices you have regarding that data.

By registering an account on 363ph, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions.

This Policy applies to all personal data collected through the 363ph platform at 363ph.vu, including data collected during registration, account use, KYC verification, and payment transactions.

2 Data We Collect

We collect personal data in several ways — directly from you when you register or use the platform, automatically as you interact with the site, and through identity verification processes required for your account.

Category Data Collected When Collected
Registration Data Full name, date of birth, email address, mobile number, username At account creation
Identity Verification (KYC) Government-issued ID type and number, ID document images, selfie or photo verification Before first withdrawal
Financial Data Deposit and withdrawal records, payment method details (bank account name, e-wallet reference), transaction history in PHP During payment transactions
Account Activity Betting history, game records, session logs, login timestamps, account changes Ongoing during platform use
Technical Data IP address, device type, browser type and version, operating system, referring URL Automatically during each session
Communications Support messages, chat transcripts, feedback submitted When you contact player support

We do not collect or store full payment card details. Credit cards are not accepted as a payment method on 363ph. Cryptocurrency wallet information is not collected.

3 How We Use Your Data

We use the personal data we collect for the following purposes:

  • Account operation: Creating and maintaining your 363ph account, verifying your identity, and enabling access to all game sections on the platform.
  • Payment processing: Processing deposits and withdrawals in Philippine Peso through your chosen payment method, verifying that withdrawals are directed to accounts held in your verified name.
  • Identity verification (KYC): Confirming that you meet the minimum age requirement of 21 years and that your personal details are accurate before withdrawals are processed.
  • Security and fraud prevention: Monitoring account activity to detect unusual behaviour, prevent unauthorised access, and investigate suspected fraud or abuse of platform rules.
  • Legal compliance: Retaining financial and identity records as required by applicable laws and regulations governing online gaming and financial transactions.
  • Platform improvement: Analysing aggregated usage data to understand how the platform is used, identify technical issues, and improve the overall player experience.
  • Player communications: Responding to your support queries, sending service notifications related to your account, and (where you have opted in) informing you about relevant platform features or general updates.

We do not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.

4 Sharing Your Data

363ph does not sell or commercially share your personal data. We may share your data with trusted third parties only in the following circumstances:

  • Payment processors: Philippine banking and e-wallet payment providers involved in processing your deposits and withdrawals receive the minimum data necessary to complete the transaction.
  • Identity verification providers: Third-party KYC service providers may process your ID documents and photos to confirm your identity. These providers are contractually required to handle your data securely and only for the purpose of identity verification.
  • Technical service providers: Companies that provide platform infrastructure, hosting, security monitoring, or analytics services may process technical data as part of delivering those services to us.
  • Legal requirements: We may disclose personal data if required to do so by applicable law, court order, or at the request of competent authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant successor entity under equivalent privacy protections.

Any third party that handles your data on our behalf is required to do so under data processing agreements that restrict their use of your data to the specified purpose.

5 Data Security

We apply technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, and loss. These include:

  • SSL encryption: All data transmitted between your device and the 363ph platform is encrypted using SSL — the same standard used by Philippine online banking portals and major financial platforms.
  • OTP verification: Sensitive account actions — including withdrawals and password changes — require one-time password confirmation via your registered mobile number.
  • Access controls: Access to personal account data within 363ph is restricted to authorised personnel with a legitimate operational need. Access is logged and monitored.
  • Session management: Sessions are subject to timeout controls. You are advised to log out after each session, particularly on shared or public devices.

While we implement these security measures, no system is completely immune to risk. You share responsibility for account security by keeping your login credentials confidential and notifying us promptly of any suspected unauthorised access.

6 Cookies and Tracking Technologies

363ph uses cookies and similar technologies to deliver a functional and consistent platform experience. A cookie is a small data file stored on your device by your browser when you visit a website.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These manage your login session, maintain your account state across pages, and support security features like OTP and session controls. The platform cannot operate properly without these.
  • Functional cookies: Store your preferences such as language settings and display options so the platform behaves consistently across visits.
  • Analytics cookies: Help us understand how players interact with the platform — which pages are visited most, how long sessions last, and where technical issues occur. This data is used in aggregate and does not identify individual players.

Managing Cookies

Most browsers allow you to view, manage, and delete cookies through their settings. Disabling essential cookies will prevent you from logging in and using the platform. Disabling analytics cookies will not affect your ability to use any platform feature. Refer to your browser's help documentation for instructions on managing cookie settings.

7 Data Retention

We retain your personal data for as long as your 363ph account remains active, and for a defined period following account closure. Retention periods vary by data type:

  • Account and identity data: Retained for the duration of your account and for a legally required period after closure, in line with financial record-keeping obligations applicable to gaming platform operators.
  • Transaction records: PHP deposit and withdrawal records are retained for the period required to meet financial reporting and audit obligations.
  • KYC documents: ID document copies are retained for the period required following account closure or the completion of the verification purpose, after which they are securely deleted.
  • Technical and session data: Retained for a shorter period sufficient for security monitoring and fraud detection purposes.
  • Support communications: Retained for a reasonable period following resolution of the relevant support matter.

When data is no longer required under the applicable retention period, it is securely deleted or anonymised so that it can no longer be linked to your identity.

8 Your Rights Over Your Data

As a registered player, you have rights regarding your personal data. These rights can be exercised by contacting 363ph player support through your account or by emailing [email protected].

Right to Access Request a copy of the personal data 363ph holds about you.
Right to Correction Request correction of inaccurate or incomplete personal data on your account.
Right to Deletion Request deletion of your data where it is no longer needed, subject to legal retention obligations.
Right to Restrict Processing Request that we limit how we use your data in certain circumstances.
Right to Portability Request your personal data in a structured, machine-readable format where technically feasible.
Right to Object Object to certain processing of your data, including for direct marketing purposes.

We aim to respond to data rights requests within 30 days. In some cases — particularly where identity verification or legal review is required — we may need additional time, in which case we will inform you of the extended timeline.

9 Minors

The 363ph platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under 21 years of age. Age is verified during the KYC process using a Philippine government ID before withdrawals are permitted.

If we become aware that personal data has been collected from a person under 21, we will suspend the relevant account and take steps to delete the data as promptly as practicable.

If you believe a minor has registered an account on 363ph, please contact player support immediately so the matter can be investigated and resolved.

10 Changes to This Privacy Policy

363ph may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to our data handling practices. When changes are made, the "Last updated" date at the top of this page will be revised.

For significant changes that materially affect how your data is used, we will notify registered players through their account contact details or through a notice on the platform. Your continued use of 363ph following any update constitutes acceptance of the revised Policy.

We encourage you to review this page periodically to stay informed about how your personal data is handled.

11 Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal data has been handled, contact 363ph player support through the support options inside your account dashboard.

You can also reach us directly by email at [email protected]. Please include your registered account details in any data-related query so we can verify your identity and respond accurately.

For responsible gaming support or to request account restrictions, visit the Responsible Gaming page. For general platform questions, see the FAQ section.

If you believe your data rights have not been respected after contacting us, you may have the right to raise a complaint with the relevant data protection authority under applicable Philippine law.

Happy with How We Handle Your Data?

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